Privacy policy

This policy says what The School of the Good Shepherd, Thiruvananthapuram, collects through this website, apps.gsktvm.com, and what it does with it.

What the school holds

• About children and their families: the details given at admission, including the child's name, admission number, class and campus, and the names, mobile numbers and email addresses of parents or guardians. These come from the school's own admission records, not from this website.
• About fees: the fees due for each child, the payments made against them, and the receipts issued. For a payment made online, the school keeps the payment provider's payment reference, the amount, the date and the method. It never receives or stores card numbers, UPI PINs or bank credentials.
• About staff: the details needed to run the school's own systems: name, staff number, work email, mobile number and the parts of the system each person may use.
• Technical records: the web server keeps a log of requests, including the address the request came from, for security and to keep the site working. Attempts to open a child's fee page are counted so that repeated wrong guesses can be blocked.

What it is used for

• Running the school: fee collection, receipts, records of who owes what, and the staff's own work on maintenance, substitution and the like.
• Nothing else. The school does not sell, rent or share this information for marketing, and does not use it to profile families.

Who else sees it

• Razorpay Software Private Limited processes online payments. When you pay, the amount and a reference for the payment go to Razorpay; the payment details you enter go to Razorpay directly, not to the school. Razorpay's own privacy policy applies to what you enter on its pages.
• The school's accountants see payment records for the school's accounts and statutory filings.
• Service providers that host the website and send its email hold the data only to provide that service.
• Nobody else, unless the law requires it.

How long it is kept

Fee and payment records are kept for as long as the school's accounting and statutory obligations require. A child's admission record is kept while the child is at the school and for the period the school's records policy requires afterwards. Server logs are kept for a short period and then discarded.

Your choices

To see, correct or ask about the information the school holds about you or your child, or to ask for a mobile number or email address to be changed, contact the school office; see contact us. Changes to a parent's mobile number are recorded, because that number is what opens a child's fee page.

Cookies

The website uses only the cookies it needs to work: one to keep a signed-in staff member signed in, and one to protect forms from being submitted by other sites. It does not use advertising or tracking cookies.